ORDERING:
Is it safe to send my credit card details over the Internet?
All
orders are processed from start to finish via secure servers. We protect
all customer data against unauthorized access. We use secure technology,
privacy protection controls and restrictions on employee access, to safeguard
your personal information. Your information is safe and secure when you
place an order with Critter Cottage! See our SECURITY
PAGE for further details.
Can I order by Phone?
We regret that at this time we are unable to take your order
via telephone.
Can I order by Fax?
Yes, you are welcome to send your order to us via fax. Add the
items you wish to order to your shopping cart, then follow the "Fax
Order" checkout buttons. Our shopping cart will automatically generate
a completed fax order form ready for you to fax through to us.
Can I order via Mail?
Yes, you are welcome to post us your order. Add the items you
wish to order to your shopping cart, then follow the "Mail Order"
checkout buttons. Our shopping cart will automatically generate a completed
order form ready for you to post to us.
You may make payment using your credit card, Bank Cheque or Money Order (Australian Orders Only). We regret that we are unable to accept personal cheques. Please make Bank Cheque or Money Orders payable to Amaton International Pty Ltd. Please note that we are only able to accept credit card payments from international customers.
Can I pay by Cheque or Money Order?
Yes, you are welcome to post your Bank Cheque or Money Order
(Australian Orders Only). To do so your order must be posted to us with
your payment. Please make Bank Cheques and Money Orders payable to Amaton
International Pty Ltd. We regret that we are unable to accept personal
cheques.
To send us your order and payment follow the "mail order" checkout buttons to automatically create a printed mail order form. Send your order together with your bank cheque or money order for the total amount shown. Please make payable to Amaton International Pty Ltd.
Please note that we are only able to accept credit card payments from international customers.
Can I pay by COD?
We regret that we are unable to accept payment by Cash on Delivery (COD).
When will I be charged for my order?
In most cases your card will be charged immediately. If there is an unusual
delay you may not be charged until your order is ready to ship. Please
be aware, if your card is declined your order will not be sent. Once your
order has been sent we will notify you via email.
Can I change or cancel my order?
We regret that once your order has been received it cannot be altered
or cancelled.
|
